Vortex Showers (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your choices. We keep things simple. We only collect the information needed to respond to your inquiry, provide service, and communicate when appropriate.

 

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1. INFORMATION WE COLLECT

We collect information you provide directly through our contact forms and consultation forms, including:

Name
Phone number
Email address
City or ZIP code
Shower system interest
Timeline or project preferences
Any additional details you choose to share

We do not collect sensitive personal information.

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2. HOW WE USE YOUR INFORMATION

We use your information to:

Respond to inquiries
Schedule consultations
Provide quotes and project details
Coordinate installation appointments
Communicate about your shower project
Send updates or marketing emails if you choose to receive them
Improve our website and advertising performance

We only use your information for the purposes listed above.
We do not sell your information.

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3. MARKETING COMMUNICATIONS

If you agree to receive updates, we may send:

Helpful articles or resources
Product announcements or updates
Blog content
Occasional promotions

You may unsubscribe from marketing communication at any time by clicking “unsubscribe” or contacting us directly.

Your consent to receive emails is not required to schedule a consultation or receive service.

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4. SHARING YOUR INFORMATION

We do not sell or trade customer information.

We may share your information only with:

Our installation team or subcontractors, when needed to schedule work or locate your home
CRM and communication platforms such as LeadPerfection and ConvertKit
Analytics and advertising platforms including Google, Facebook, TikTok, and Wix

These companies process your information only to help us operate our business.
They do not have permission to use your information for their own purposes.

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5. COOKIES AND TRACKING

Our website uses standard cookies and tracking tools to improve functionality and understand website traffic. This may include:

Wix analytics
Google Analytics
Facebook Pixel
TikTok Pixel (if active)

You can adjust cookie preferences in your browser at any time.

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6. DATA STORAGE AND SECURITY

Your information may be stored securely in:

Wix
LeadPerfection CRM
ConvertKit (if you subscribe to email updates)

We use reasonable measures to protect your information from unauthorized access, misuse, or disclosure.

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7. YOUR RIGHTS AND CHOICES

You may request to:

Access the information we have about you
Correct or update your information
Unsubscribe from emails
Delete your information

To submit a request, contact us at the information below.

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8. CHILDREN’S PRIVACY

Our services are not directed to individuals under 18.
We do not knowingly collect personal information from minors.

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9. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time.
When updates occur, we will update the “Last updated” date at the top of this page.

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10. CONTACT US

For questions about this Privacy Policy or to update your information, you can contact us at:

Vortex Showers
service@vortexshowers.com
208-123-4564
Boise, ID